AS
Astrid S

1 reviews | Active since Jun 2015

04 Jun 2015, 08:42

GOING MORE THAN THE EXTRA MILE

All the staff I spoke to at the Vodacom Bulk SMS department were so friendly, helpful and besides that, although it is a call centre - your call is answered in SECONDS. Well done to Vodacom!<br> <br> Natasha Meyer is a real asset to your company. She is always available, she is ALWAYS professional and helpful assisting in any way she can. She had so much patience when assisting me with the bulk sms option. I sincerely hope that her supervisors know what an absolute gem they have and I sincerely hope that Vodacom will treasure employees as Natasha Meyer.<br> <br> Thank you for excellent service in that specific channel. It was definitely a WOW experience to deal with you.<br> <br>

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2015, 10:47
Official
Hello aswart110,

We do thank you for the compliment of season received.

We are happy to know that Natasha asssited with good customer service.

The compliment of service will be sent to Natasha and her line manager for recognition.