GOING AROUND IN CIRCLES-WORSE SERVICE EVER

I called Vodacom on Thursday last week for my profile to be deleted because the number that i used to register my profile online has been reclycled therefore can no longer lgin to print itemised billing.First i was told it will be email to me den I recieve sms saying to ligin and print it.I mean does it make sense i cannot login in because the primary number has been ''apparently reclcyled''.WORSE SERVICE EVA ..ALL I WANT NO IS MY PROFILE TO BE REMOVED AND CLEARLY ITS GONNA TAKE THE WHOLE WEEK.I AM SO DISSAPOINTED WITH VODACOM..MY PRIMARY NUMBER WAS *** AND THE NUMBER THAT I WANT ITEMISED BILLING FOR IS ***.