1 reviews | Active since Feb 2016
GO TO THE DATA SHOP AND YOUR FONE WILL BE BROKEN
On the 17th of January 2016 I was at Canalwalk by the Vodacom data shop to take out my sim card . Garth was the consalutant who assisted me . I went into the shop I had three simcard readers when I came out of the shop I had only two . I had the micro sim in my hand the adapter was stuck he pushed it with a paperclip break the one reader off ask for the micro simcard advised me to go to the Vodacom repair shop opposite Edgars when I came out I only had two sim readers because he put the simcard on top op the readers so it was stuck and you can't see how many there was . I went to the The Vodacom repair shop as they were also liable and they'ver repaired it and paid there cut and now the data shop they don't give any feed back .Always an excuse Petro the manager , is not available ,Petro is in a meeting Gareth is not working today the times I called for a call back . I left a message by JP at the data shop to call me back four times and he never gave Petro the message to call me back . Spoke with the another manager also at the Vodacom data shop for a call back and I'm currently still waiting as she took my contact detail's down . What happend to good customer service?
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
