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RM
Rudie M

1 reviews | Active since Nov 2019

13 Nov 2019, 08:56

Go F#*k yourself Vodacom

Ok.... Enough is enough.... This is an outrage. I bought 1gig of data this morning, and decided to enter your shake up fir summer promo.... I had enough 'Vodabucks' for a couple of mega shakes. And won 500mb instagram to use for today. So I decided to catch up on instagram.... But Vodacom decided to deduct it from my 1gig that I bought this morning.... So it means that Vodacom doesn't live up to their promises and will not give you the prizes that you have won.... Vodacom is blatantly *****ing from their clients. I gave bought dta in the past and also didn't receive what I bought.... I will be changing my service provider. Maybe that is the reason why Vodacom is one of the most successful growing companies in SA.... They are *****ing their way to the top..... ****ing disgusting..... You make me sick Vodacom....

0
Replies (2)
Vodacom
Vodacom's reply13 Nov 2019, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
RM
Rudie M's update15 Nov 2019, 08:24
Reviewer Update
..... Waiting on Vodacom to contact me.... Second day with no answers. Obviously they do not take their clients very serious..... Well I suppose I would have hidden my head in shame, if I knew that I was *****ing from my clients as well... Now what to do next... Do I bend over and take more of this, or do I get more people and social media involved..... The couple of friends I spoke with that is also Vodacom clients are also extremely disappointed with the level of service that they have been given by the service provider. That includes my wife and quite a few of my relatives..... #vodacomcorporatetheives