DL
Dirk L
1 reviews | Active since Jan 2020
08 Jun 2022, 13:53
GO BACK TO SCHOOL
It is not the first time that I get an email with no invoices, statements etc. attached to the email. It is like paying foe a *** somewhere in Eritrea, with a cash transfer every month. And they want your ID, debit order, and what else. I do not share that information. Then whoever presses the button at Vodacom must have an IQ of less than 20. A total numpty. And it looks like there is no QC or check either as the boss is busy making more money on the side.....or whatever.
My question to these conglomerates: Why are you so %*&)@ stupid ?? GO BACK TO SCHOOL
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Replies (2)
Vodacom's replyOfficial
08 Jun 2022, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Jun 2022, 14:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply08 Jun 2022, 14:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,