Glitch in the system means I can't make or receive calls

<p>I returned from an overseas trip and sent Roamoff to 31050. I then received a number of sms messages to inform me that it was successfully deactivated but I was unable to make or recieve calls despite switching the phone off and rebooting etc. I then phoned the call centre who forwarded me on to technical. I was assured that this would be resolved. Of course, in true Vodacom style, I got no feedback until I went in to a shop 24 hours later. There I was informed that "due to a glitch in the system" it had been escalated and that I may need to wait up to a week for the problem to be resolved. So I asked what Vodacom could offer to do to assist me in the time of inconveniece in business and I was told that that's not the policy. Funny that they will take your monthly fee without a glitch but can't even offer a solution to my problem for THEIR glitch in the system?! This is my second incident with Vodacom but I never had this problem with Cell C MTN! SA's largest network? What about customer service? </p>