GIVING UP ON VODACOM TECHNICAL SUPPORT.
<p>I have lost internet / data & voice connection on 29th of October on my contract phone.</p> <p>I need internet tether from my phone for business.</p> <p>Realised that I fell behind on payments I waited the full payment to be debited on the first and than started calling customer support for reconnection. They said it will take 24hours</p> <p>Have made almost 100 phone calls to customer support</p> <p>Have a ref no from technical department. Had my voice calls fixed by the 5th but still no internet.</p> <p>I have been to a Vodashop. Customer and technical support made promises to call me back and follow up on my problems. I'm still waiting</p> <p>I AM GIVING UP ON CUSTOMER SUPPORT AND AM HIGHLY FRUSTRATED WITH WAITING AND ANSWERING SECURITY QUESTIONS</p> <p>I ported to Vodacom from Cell-C because of bad service. Thought I went to the best. Seems I will have to port to MTN now</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi
A technician contacted me - but my problem is still not resolved.
Do you have control over your network?
Hi
A technician contacted me - but my problem is still not resolved.
Do you have control over your network?
