CO
Chantel O

1 reviews | Active since Aug 2019

09 May 2023, 17:59

GIVING MY DECEASED MOTHER NUMBER TO OTHER TO USE!!!!!!!!!!!!!!!

My deceased mother number is being used people how can Vodacom allow that when my mom has passed away 5 months ago and that is unfair and scary to our family when you receive messages from this number knowing that you mother is in heaven very very poor service and allocation still have my mother picture on the phone number everything you are heartless VODACOM. My deceased mother number is *** how can you be so heartless using my mother number for your own benefit!!!!!!!!!!! Your service sucks in that regards and is totally unrespectful and disgusting!!!!!!!!!!!!!!!!!!

0
Replies (1)
Vodacom
Vodacom's reply10 May 2023, 08:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team