GIVING ME THE RUN AROUND!

<p>On the 22nd of May, I went online to purchase a new contract. But because I am currently prepaid and want to change my current number to the new contract number, I would need a consultant to help me. They didn't get back to me that day and when I called in that evening, the consultant said she could not help me I asked she direct an activity or whateever process they follow, to request that department to call me the next day. Her response was she was not working the next day and would not be able to pass on the msg, and I guess all of Vodacom goes on holiday as well. I didn't call yesterday thinking they would call me but nothing. I called again this morning (24 May) only to spend over 30min this morning being given the run around from 1 department to the next department to literally the next. I can't believe this is the level of service one of the top communication providers gives! Utterly disappointing!</p>