Giving me a Bad rating

<p>I signed up with Vodacom around the 20th of June. Never told of the once off fee because if i had known i wouldn't have signed up at the time because i did not have money in my account. When i got the sms/Tablet i called in to ask Vodacom to take the money at the end of the month. That did not happen.Then i got another sms which did not state i need to pay cash but accepting the instructions of payment arrangements .So on the 20th of this month i expected them to debit my account because now i owend them R245. Today i called in to ask why they did not debt my account on the 20th. I was made to feel stupid because i should have made a cash payment. Stupid me. Now i own Vodacom R400 on a deal i made with them for only R119 per month for the damn next 2 years. I have two contracts with them and because of this mis understanding my record is been affected badly. They are not the only service provide just like i'm not the only client of them. So come 2019 you can consider me moving over to someone else. Thank you so much for your pathetic service and script that you follow like a machine.</p>