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Anina L

1 reviews | Active since Dec 2017

15 Feb 2021, 11:39

Given up on Vodacom...

Numerous calls, emails and no one gives a heck. If everybody added R100 to every account payment that you paid a DAY LATE (because your company paid your salary in late), we'd most likely all be broke and bankrupt. I will not pay the R100 extra, Vodacom, and I've stated why.

0
Replies (3)
Vodacom
Vodacom's reply15 Feb 2021, 12:04
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team

Best regards,

AL
Anina L's update16 Feb 2021, 09:12
Reviewer Update
To Randall - thank you for the great service provided. Many blessings.
Vodacom
Vodacom's reply16 Feb 2021, 09:13
Official
Dear Anina Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have changed your debit order date to the 1st of each month.
Have a good day further.  Regards Consumer Website Team

Best regards,