GIVEN THE RUN AROUND / UNFAMI**** WITH OWN PRODUCT

I am a Vodacom customer with a cell/internet and a Smart Tab/cell. I dialled *111# and put 1 GB of internet data on my cell/internet instead of on the Smart Tab/cell.<br> I went to Vodacom Gape Gate [upper level], explained my problem and was informed they would send an email and it would be rectified within 24 hours, but was then told to phone 082111 who would assist.<br> I went home and phoned them and was told it was not possible. I requested to speak to a Supervisor. I was told a Mr Smith would return my call - it is now 72 hours later and I have not heard from him. <br> When I bought the Smart Tab at Vodacom, Cape Gate [lower level] I was told I could swop Sim cards between my cell and Smart Tab only to find out it was not possible. If it was true I could have used the 1GB on the bigger Smart Tab screen rather than the small cell screen. What does it take off you to swop the data from one product to another which I have not yet used?<br> Vodacom should attempt to train their personnel, including the eluding Mr Smith, in customer care as well as knowledge of their products.<br>