1 reviews | Active since Feb 2017
Given the run around and no resolution or solution
<p>It seems that the Vodacom Upgrades dept are not aware of the services that are offered. I was offered an upgrade on my month to month contract and was advised that it would be activated by the next day. The vodacom rep named Hope advised that I would get 2GB of Data and R110 of Airtime on the Month to Month contract from Vodacom but this never happend and instead he disconnected the internet services.</p> <p> </p> <p>I find their offers to be fradulent and uninformed, VC now wants to give me the run around as they are unwilling uphold on their offer!</p> <p> </p> <p>Date of call to Hope = 03/02/2017, 07:30am</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
