1 reviews | Active since May 2017

12 Feb 2019, 16:04

GIVEN SOMEONE ELSE'S TELEPHONE NUMBER ON NEW CONTRACT

I took out a new contract and is now receiving threats on SM and calls from the previous owner of the account who is not payment her debt with companies! the person is actively giving out the number left right and center to everyone and even app**** for a agent position with Homechoice as far back as a week ago! when i called to Vodacom customer care to report this i was told to deal with Legal and Legal say customer care???

who will fix this or give me a NEW number as i will be dealing with other peoples problems. this was a NEW contract - WHY was i given someone else's problems and telephone number????

0
Replies (1)
Vodacom
Vodacom's reply12 Feb 2019, 18:00
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team