MD
Magda D
1 reviews | Active since Jan 2014
20 Jan 2020, 15:10
Given Run around to cancel contract
I am trying to cancel my.vodacom contract but getting the run around.. Told i have to phone back inFeb orbpay a fee... I said i will pay the fee as i dont want to phone back... And after being placed on hold, given the cancellation n amount... Told to pay it and wait for it.... Phone back. Bet if i want to upgrade you won't be treating me so badly.
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Vodacom's replyOfficial
20 Jan 2020, 15:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2020, 15:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team