Given false Manager's details

I had a totally bad experience with consultant Cebo Maqina. His attitude was shocking. When asked for the Manager's number is was provided with false details. . When I called the person on the other line was pretending to be the manager. He clearly wasn't the manager. So basically I was ********ted into believing I was talking to the manager of the store. Actually quite funny if you think about it. On the other hand I don't think I have ever experienced anything as ****y as this. I mean this is how a customer is dealt with! Being taken for a complete idiot! Actually unbelievable shocking to deliberately try to fool a customer into believing you spoke to the manager and your complain was taken serious.<br>