Give Vodacom a miss. Rather go to Telkom Mobile - they'll take better care of your needs

After being a client for more than 15 years I left Vodacom last year to join Telkom Mobile - what a breath of fresh air! My recommendation : avoid Vodacom at all costs.

I tried canceling a minor account I had with them. I had to call in 8 times, spending an average of 20 minutes on each call (being referred around or just having the call center agent hang up). I had to cancel the debit order at my bank. They handed me over to collectors. I paid. One year later and they still haven't noted my payment (*****ing up my credit record).

Vodacom is a nightmare of poor service. Given how poorly they treat customers I don't imagine them being around for long.