Give us explanations not excuses

I have no idea how long I've been using Vodacom and until last night: Thabang working @ customer care to tell me that ever since I used Vodacom, only when my data bundles miraculously disappear seem to be the only & 1st time I don't get an SMS notification to say I'm running low on data & or my data is depleted. <br> <br> so just like any other call centres the agent reading a script to reply to customers. With a lame answer like that, I have decided to port my number into the nearest service provider. <br> <br> As for Vodacom, you have been great but I will not accept to be patronize by a lame scripted answer such as \disable your restrictions"which I have disable them since I had my current phone. <br> <br> Clearly Thabang wasn't even interested to listen since he already have a script that tells him how to answer to someone who asks or complains about data bundles that disappears.<br> <br> Bye Vodacom"