Give us answers

Contract started 5/11/2021 ended 5/11/2024. Started phoning in to costumer since 3/10/2024. Promised everytime to send cancellation confirmation. No luck. 6 dec got confirmation of cancellation 31/12/2024. Do you expect me to pay those high normal data bill? Remember its not our fault your consultants didnt do their work we didnt ask for the cotract to continue 2 months after it expired on 5/11/2024. You said u will investigate heads will roll . Vodacom we stil awaiting on answers. Can you please tell us why we sitting with a high bill of ove r R2700 after we did everything in our power to cancel? No come on rectify this asap.