1 reviews | Active since May 2018
Give this man a Bells and promote him to manager of fibre in Vodacom
Vodacom Irene Mall After my most disappointing dealings with Vodacom business online I went to Vodacom Irene Mall. Rainier Smit. Now here is a person that should be a senior manager of fibre SA. This young man has gone over and above call of duty. After the in-house application I received all the standard emails from Vodacom. Then the online booking app came up and half way through it crashed and I could not continue. I phoned Reinier again and explained that I was unable to go further. I had already phoned fiber support *** and they told me that I would have to wait for a couple of days before the could let me know if fibre is available in our area. We are a small complex of 14 units and 4 of the units already have fibre. Reinier elevated it to the department known to him. The installation stars at 9am 18 July. This is what is so amazing. One person who has made the time to deliver a service that virtually all other fiber providers said was not available. This is service excellence thank you Reinier.
