LM
Lebohang M

1 reviews | Active since Aug 2016

07 Nov 2016, 14:46

Give me my DAT BAC**** MXM

<p>This is the 2nd time this happens to me, the 1st time I let it slide, But not today! i purchased data on vodacom, received a confirmation sms to confirm my purchase BUT I DID NOT GET ANY DATA! Only a 0.00 account balance! I am a fulltime student at Wits, I am writing tomorrow! I need that data to prepare!!! This is the 2nd time Vodacom rips me off, Yet Fikile the consultant I spoke to has the nerve to tell me that i will wait 24hours for the "technicians" to fix this?! Should my exam also wait 24 hours VODACOM?????? This is pathetic</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2016, 15:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

LM
Lebohang M's update07 Nov 2016, 17:45
Reviewer Update

AND 2 HOURS LATER STILL NO CONTACT FROM VODACOM! Geez I don't need such stress when there are so many service providers who can give me better service and not rip me off my money all the time! I have been loyal to Vodacom for years BUT I am not taking this ****py service anymore, It's time for change! and I want to let the whole world know of how I've been ****** off my Money TWICE now