1 reviews | Active since Sept 2018
Give me a Vodacom email contact.
Vodacom deliberately does not have any means of contacting them which enables the customer to have a record of the instruction given to Vodacom. They, by example, do not have an email address. They say it is to assist you quicker, but that is a cunning deception. The purpose is to ensure that you do not have any record. I am prepared to wait the 5 minutes that it takes to read an email longer for a response. My wife has a data contract, which I am responsible for paying. We instructed Vodacom years ago to cancel it, but they did not. Now they want proof of an instruction which they know was given by phone with no record. I want Vodacom give me an email address with which I can give them instructions regarding my account.
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and there was no answer. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you this morning and there was no answer. We have responded to you via email. Regards Consumer Website Team(SA)