Ghost billing?

<p>I have an outstanding account with Vodacom to which i agreed to settle by paying a fixed amount of R600 a month until the amount is settled</p> <p> </p> <p>I receive monthly statements in the snail mail from Vodacom indicating the balance due and the payment made in the previous month. During the first two weeks of September I received the statement from Vodacom indicating that the total amount outstanding is R7.32</p> <p> </p> <p>Yesterday I received an interactive SMS from Vodacom thanking me for my payment and looking forward to receipt of my next R600 payment</p> <p> </p> <p>I rep**** to the SMS questioning why R600 when the amount due is only R7.32</p> <p> </p> <p>A response was received at around 19:09 indicating that the balance on my account I ********** is R2 251.27</p> <p> </p> <p>I sent a response questioning why monthly statements that are sent to me show an amount of R7.32 and the SMS shows a different amount and am still waiting for a response</p> <p> </p> <p>This is completely unacceptable! How Vodacom send me monthly statements indicating the balance due as R7.32 and now when the debt is almost settled indicate a completely different amount?</p> <p> </p> <p>This is the same as false advertising, advertising a product for one price and then going to the cashier and being told its another price</p> <p> </p>