Getting very bad service from them

<p>5th August phoned Vodacom upgrade departments for a upgrade. On 8th August Phoned to cancel upgrade. Said they could not it need to come to me and i should not sing for it and then it will be send back and canceled.The 17th August sit no courier or phone phoned customer care again telling one person after the other and getting past from one consultant to another i asked for a supervisor. Anwar said he will sort out the cancellation and mark it urgent and will get back to me. Now it is the 24th August and still not canceled after they have told me it will take 3- 7 days. Now they are saying it will only happen on the 31st August. What service it this that every time a person phone a different story is getting told to the customer and getting pass around like a bucket. No one can help the customer. This is bad service from Vodacom!!!! Most of my calls to Vodacom has been recorded and some was over 27min. Still waiting for a nother problem i looked in April with Vodacom. Were the singnal is not so got in Piet Retief. Also haven't hear anything from them.</p>