Getting tied of Vodacom

Item: Vodacom
Rating: 2
Author: lesego R

I'm really getting tired of Vodacom and its inconsistany. I'm basically stuck with a service I don't want and need. I apparently subscribes to recurring data bundles, one agent Tshepo told me I can unsubscribe, failing at which Lutho tells me I can't and I'm stuck with the service till September. Are your agents getting info from the same script or training from the same manual?

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Replies (1)

Vodacom's replyOfficial

07 Apr 2016, 06:43

Hello kagoentle,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team

Vodacom's reply07 Apr 2016, 06:43

Official

Hello kagoentle,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
SA,Consumer Website Team