Getting through to via phone call is a nightmare especially if you don't have a number with them. It keeps asking for my number of which it was cancelled a long time and therefore does not take you to the next step to talk to a consultant. I received an m

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team