AP
Ashley P

1 reviews | Active since Dec 2020

28 Dec 2020, 01:08

getting ****** by vodacom

Good day #Vodacom and this Addressed to Mr Shameel Aziz the Ceo of vodacom its really unfair that 1 voda buck R10 and we get two free vodacom shake every day i playing this shake up summer from the your rewards team gas put together but for some reason we get so close to winning...i have to act up every night just to see if I won anything worth using its really sad what you doing to people is that you making think that they can win by buying more airtime or data to receive vodabuks so that they can play and think that they can win...but once again its not your money that makes competition its the people of South Africa that's makes people's salaries. This my example I made a purchase on the 12th of November 2020 which money did come off my account and I used the code floor to redeem a volcano Bluetooth speakers and Nike duffel bag Large vodacom and Flook did take off money from account that was the some off R 599...and I still never receive stuff I did send email phone for like 7days ...you a re more than welcome to look at my call region history has to how many times I have called vodacom and the rewards division

.on my my side no luck ...still awaiting back office to look into it is...really disappointed with vodacom been with them for many years and this has to happen yet we are pay for everything towards local and international people to survive

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Replies (1)
Vodacom
Vodacom's reply28 Dec 2020, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team