CM
Carlien M
1 reviews | Active since Oct 2020
07 Oct 2020, 14:14
Getting out on a loophole
My husband got a new phone and he made sure to get insurance encase something happened. Now that he has put in a claim they found a loophole not to pay. Because of the simcard! SIMCARD! That's people's hard earned money they are taking and finding ways to get out of delivering.
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Vodacom's replyOfficial
08 Oct 2020, 07:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2020, 07:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team