Getting my ****** data and airtime back.

<p>I wrote a complaint yesterday about Vodacom vamparism. Data and airtime was literally ****** from my monthly contract. I got a reply back saying "sorry for the inconvenience" and they are "looking into it". The "inconvenience" is my hard earned money. I am just one of MANY people who have experienced this treatment from Vodacom. All good and well you are "looking into it" but what about my airtime and data? You pay a fortune for this horrible service provider, then get mucked over. Please tell me how you are going to refund me??</p>