MR
Mandelee R

1 reviews | Active since Aug 2016

06 Jun 2017, 10:57

GETTING MY SIM CARD SWAPPED IS AN ABSOLUTE NIGHTMARE!!!!!!!!

<p>I have NEVER thought it could take 4 days to get a sim swap done...But best believe at VODACOM it will be possible!!! I'm so irriated by the staff that work for vodacom because it makes the network LOOK AS PATHETIC as its representatives!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply06 Jun 2017, 11:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Jun 2017, 09:16
Official

Good day,

As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
R. Maart