IP
Izanne P

1 reviews | Active since Apr 2017

15 Jun 2017, 11:16

Getting less data that I paid for

<p>Each time I buy data I get less that I paid for.I bought 20mb for R5.I got a sms stating you have less that 20mg.How is that possible?Here is my sms You have less than 20MB of Data available on ********** 493. Buy 1GB data for 7 days at R59 by dialling *124#. Offer valid today until 23:59</p>

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Replies (2)
Vodacom
Vodacom's reply15 Jun 2017, 11:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jun 2017, 13:20
Official

Dear Miss Potgieter,

Please note that your query has been resolved.

Regards,

Cassandra