GETTING GREY WAITING FOR VODACOM TO FINISH CONTRACT UPGRADE

<p>I am trying to upgrade my contract. I have been contacting Vodacom at Rosebank Mall. They started the upgrade process three weeks ago. I am still waiting for them to finish my upgrade process. I am absolutely furious at how lazy and incompotent Vodacom staff are. Since they NEVER answer their phones, when I go in to find out about my upgrade they tell me its because "someone at head office needs to close the query. Everything is approved, but they just need to close the query." DOES IT TAKE OVER A WEEK TO CLOSE A DAMN QUERY???????????? PLEASE CAN VODACOM WAKE UP AND LOOK INTO THIS!</p>