dL
devon L

1 reviews | Active since Jun 2017

17 Oct 2017, 21:12

Getting cut off

I tried phoning customer care 5 times and was cut off each time. Just know that this is the worst service ive recieved from a service provider. Im constantly having issues with vodacom. Come end of contract im cancelling and going to a different provider. All i wanted was to find out about the lack of signal. Then to get cut off. I would have gladly stayed online if it meant i could speak to someone about it. But apparently vodacom doesn't care about their customers anymore

0
Replies (1)
Vodacom
Vodacom's reply18 Oct 2017, 06:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,