EB
Eddie B
1 reviews | Active since Apr 2010
26 May 2015, 17:09
Getting charged for AirG service not signed up for
I'm getting charged R7 per week for the \AirG"service that I never explicitly signed up for. <br> <br> - The unsubscribe link provided in the weekly AirG SMS did not work and no contact details for AirG was provided<br> - Sending the message \""STOP ALL\"" to 30333 on 7 April 2015 also did not stop this WASP subscription<br> <br> I finally managed to get the subscription cancelled today after an hour long call with Vodacom.<br> <br> Besides wasting my time the past few months trying to sort this out"
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Replies (1)Vodacom's replyOfficial
29 May 2015, 13:46Hello ebarnard,
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 May 2015, 13:46
Official
Hello ebarnard,
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Thank you for your posting, a service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
