KM
Kg M
1 reviews | Active since Jul 2025
01 Jul 2025, 09:28
Getting Billed post account cancellation
I am very dissappointed with Vodacom to say the least, my contract was on a month to month, I called in to cancel with immediate effect on 22 May 2025. After the Agent gave me a hassle and and even became hostile before they eventually agreed to cancel, I got billed end of May and now end of June Im getting billed again. I need this resolved asap, and my money refunded.
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Replies (1)Vodacom's replyOfficial
01 Jul 2025, 11:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Jul 2025, 11:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
