KM
Kg M

1 reviews | Active since Jul 2025

01 Jul 2025, 09:28

Getting Billed post account cancellation

I am very dissappointed with Vodacom to say the least, my contract was on a month to month, I called in to cancel with immediate effect on 22 May 2025. After the Agent gave me a hassle and and even became hostile before they eventually agreed to cancel, I got billed end of May and now end of June Im getting billed again. I need this resolved asap, and my money refunded.

0
Replies (1)
Vodacom
Vodacom's reply01 Jul 2025, 11:29
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team