JH
Janet H

1 reviews | Active since Jun 2014

12 Jan 2018, 16:17

get threatened by staff

We were promised a device to be picked up today. When I phoned one of the guys in the store threatened me if I dare to cancel the order he will charge me a big cancellation fee

0
Replies (1)
Vodacom
Vodacom's reply15 Jan 2018, 08:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team