Get rid of the useless robot

Item: Vodacom
Rating: 1
Author: Danielle D

Terrible customer care, robot on phone does not understand problems Your Robot always cannot help me and the last time you guys took 1 month to get back to me. It's time for me to take my family off vodacom

Helpful (0)

Replies (1)

Vodacom's replyOfficial

01 May 2026, 07:56

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply01 May 2026, 07:56

Official