JK
Jean-Pierre Kruis

1 reviews | Active since Mar 2009

10 Mar 2020, 10:39

Get Real Vodacom!!!

I wish we could get a real network in South-Africa. Not one that keeps robbing us and says they are so good but they are not. I loaded R60 this morning, got a nice sms saysing vodacom has given me R60 extra airtime, then I get on the 1st phone call of the morning to my boss, get cut off after 39 secs. Try and phone again, get a stupid robot voice saying my airtime is finished. Then to put the cherry on the top, i phone vodacom on 111 and 135, cannot get hold of a operator. It is impossible. stupid robot voice everytime. When you do eventually press 0 for a operator, vodacom cuts you off. Is it because I do not want to repeat your stupid nursery rimes and say vodacom is my whatever!!!!?????? You are wasting my time Vodacom. Get real

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2020, 13:49
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team