Get out of ousurance

<p>On the 2nd of August we awoke to find the motor of my automatic gate had been ******. As was 2 other neighbours motors. I only notified them 03 August as I did not think the motor was covered by isnrance.</p> <p>I called Outsurance and they advised they would log the claim and that an assessor would get back to me within 24 hours. Well today is the 14th and I am still waiting for KOKETSO to call me back even though I again called outsurance to explain what the situation was.</p> <p> </p> <p>As I explained to the consultant with whom I first spke I could not wait 24 hours as everyone now had full acces to my property. I was told to go ahead and if approved Ousurance would pay me out the money less my Excess amount.</p> <p> </p> <p>Well thank goodness I went ahead-11 days later still no call, NOTHING! After being a client for more than 12 years-perhpas they have become complacenet and it is time to move on?</p> <p> </p> <p>Claim # ********** 85</p> <p> </p> <p>How long will I now wait for somepne to address this?</p>