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Nomi B N.
1 reviews | Active since Sept 2009
17 Oct 2022, 13:50
Get my profile from your Prelegal Department!
I discovered on 20 September that I am with Vodacom legal. I do not have any contracts with them. I have made several attempts to resolve this issue. Last week I was told that my profile would be changed from prelegal to cleared. Today I find out that it still hasn't been done. It's almost a month later. What must I do to get this nonsense rectified?
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Replies (2)
Vodacom's replyOfficial
17 Oct 2022, 16:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Oct 2022, 16:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Nomi B N.'s updateReviewer Update
22 Oct 2022, 13:21I received a settlement letter but it's still showing as Legal on my profile. WHAT IS WRONG WITH VODACOM??? WHY CAN'T YOU FIX THIS??? UPDATE MY PROFILE ALREADY OR ELSE IM GOING TO SUE YOU
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Nomi B N.'s update22 Oct 2022, 13:21
Reviewer Update
I received a settlement letter but it's still showing as Legal on my profile. WHAT IS WRONG WITH VODACOM??? WHY CAN'T YOU FIX THIS??? UPDATE MY PROFILE ALREADY OR ELSE IM GOING TO SUE YOU