CS
Carel S
1 reviews | Active since Mar 2015
02 Mar 2015, 15:36
Get more employees like Bonga
Must say, after wanting to cancel my Vodacom contract several times over the past 2 days, due to bad customer care, 2 x over 60 minute calls, 3 x over 30 minute calls, call centre agent, Siphokazi's arrogance, and a Cresta employee telling me to then rather go to Cell C, they are cheaper than us, BONGA retained me as a client.<br> <br> Please employ more staff like him, going the extra mile and really helpful!<br> Bonga is the only reason why you still have me as a client.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Mar 2015, 16:14Hello Careldsteinmann,
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Bonga's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Bonga's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Vodacom's reply06 Mar 2015, 16:14
Official
Hello Careldsteinmann,
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Bonga's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Bonga's management team for reward and recognition.
Best Regards
Vodacom Social Media Team