DW
David W

1 reviews | Active since Jul 2013

05 Dec 2015, 20:25

GET 'EM SOME LUBE, VODACOM BE F****NG YO ASS TONIG

You have literally only pressed ctrl V with your generic response. Its been three weeks and three complaints, many hours at stores and NO RESULTS. You are talking so much s41t. For the love of god. Please give me a working phone. I spent 2 more hours today at vodacom for them to figure out why my phone wasnt working. No result. No solution. I am AGAIN left stranded due to this phone not working. Who is going to help me? Why wont your stores at least provide an adequate replacement phone? I'm so helpless to your draconian ways. I need a phone. I dont know how else to put this. I pay money, you're meant to give me a working phone. Is that not how the contract I signed works?<br> <br> I simply cannot afford to keep booking this phone in. Please Please help me and fix my phone. Please give me a phone that works. YOU are bankrupting me here. Jesus christ I can't believe how powerless I am. Your call centres say \yes you should at least get a temporary replacement phone of adequate value"yet all your stores say \"" we are just a franchise"

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2015, 08:10
Official
Hello webbda,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team