CJVR
CINDY JANSEN VAN RENSBURG

1 reviews | Active since Feb 2017

09 Sept 2020, 18:02

Get a lawyer before ever getting involved with Vodacom

I spent this last two weeks getting you guys to cancel my contracts which you assured me is done. Received my paid up letter so why am I receiving two statements from you!??????? I have told you I want to CANCEL!!!!!!!! I think you are the worst most useless company ever! Is the only way to deal with you guys to take legal action.?? This is completely unacceptable. Tired of you guys getting away with this!!

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Replies (1)
Vodacom
Vodacom's reply10 Sept 2020, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team