1 reviews | Active since Jul 2016

28 Nov 2016, 16:14

GET 1GB FREE DATA = ****, DON'T SMS

<p>Vodacom sent me an SMS the other day which read something like, "SMS APP to 31118 and you will get 100MB for downloading the Vodacom APP and thereafter you will get 1GB data once you have downloaded the APP. "</p> <p> </p> <p>I phoned customer care and they told me to wait 72 hours, it's now past 72 hours and still nothing. So I advise everyone to NOT SMS 'APP' to Vodacom, it's obviously just a **** ! </p>

0
Replies (3)
Vodacom
Vodacom's reply29 Nov 2016, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Dec 2016, 10:42
Official

Dear Client

I would like to apologise for any inconvenience caused.

I have activated 1GB data on your number.

Kind regards

Vodacom Consumer Website Team

's update01 Dec 2016, 13:57
Reviewer Update

Thank you. I have received it. How long will it last for ?