Get 10 up and 10 down, by pay for 100 up and down!
Vodacom Fibre is a waist of time and money! You don't get the speed you are paying for. It is up and down all day and phoning the call centre agents you aways get a lame excuse. Pay almost R 1,200.00 for a non existing service! Day light *******. No support!
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
01 Aug 2025, 12:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Aug 2025, 12:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
04 Aug 2025, 15:16Absolutely ridiculous paying for services that you don't receive.
Ranges between 5 an 30 up and down if you are lucky.
Worse than dealing with your local municipality or SOE.
Cancel the contract and refund for the services you are not delivering!
Daylight ******* if you ask me!
Ranges between 5 an 30 up and down if you are lucky.
Worse than dealing with your local municipality or SOE.
Cancel the contract and refund for the services you are not delivering!
Daylight ******* if you ask me!
's update04 Aug 2025, 15:16
Reviewer Update
Absolutely ridiculous paying for services that you don't receive.
Ranges between 5 an 30 up and down if you are lucky.
Worse than dealing with your local municipality or SOE.
Cancel the contract and refund for the services you are not delivering!
Daylight ******* if you ask me!
Ranges between 5 an 30 up and down if you are lucky.
Worse than dealing with your local municipality or SOE.
Cancel the contract and refund for the services you are not delivering!
Daylight ******* if you ask me!
's updateReviewer Update
04 Aug 2025, 15:34Fastest solution is to close my bank account so that Vodacom can take me to court and I will expose them in a more public platform like the Please Call me case!
's update04 Aug 2025, 15:34
Reviewer Update
Fastest solution is to close my bank account so that Vodacom can take me to court and I will expose them in a more public platform like the Please Call me case!
's updateReviewer Update
05 Aug 2025, 11:06It is simple, give us what we are paying for, 100 up and 100 down.
If you can' fetch your Nokia router, cancel the contract and refund us proportionally based on what we are receiving.
Your feeble excuses are not acceptable!
If you can' fetch your Nokia router, cancel the contract and refund us proportionally based on what we are receiving.
Your feeble excuses are not acceptable!
's update05 Aug 2025, 11:06
Reviewer Update
It is simple, give us what we are paying for, 100 up and 100 down.
If you can' fetch your Nokia router, cancel the contract and refund us proportionally based on what we are receiving.
Your feeble excuses are not acceptable!
If you can' fetch your Nokia router, cancel the contract and refund us proportionally based on what we are receiving.
Your feeble excuses are not acceptable!
's updateReviewer Update
06 Aug 2025, 15:40Come fetch your ******* and cancel the contract.
If you don't fetch it, I am throwing it in the street tomorrow morning.
Don't try phone me, you are waisting my time and money.
Ridiculous non existing service.
If you don't fetch it, I am throwing it in the street tomorrow morning.
Don't try phone me, you are waisting my time and money.
Ridiculous non existing service.
's update06 Aug 2025, 15:40
Reviewer Update
Come fetch your ******* and cancel the contract.
If you don't fetch it, I am throwing it in the street tomorrow morning.
Don't try phone me, you are waisting my time and money.
Ridiculous non existing service.
If you don't fetch it, I am throwing it in the street tomorrow morning.
Don't try phone me, you are waisting my time and money.
Ridiculous non existing service.
's updateReviewer Update
12 Aug 2025, 20:54Still waiting for the Vodacom Fibre Technician, despite receiving a call last week confirming somebody would come.
Typical Vodacom Fibre Services and empty promises.
Don't expect to be paid at the end of August!
Typical Vodacom Fibre Services and empty promises.
Don't expect to be paid at the end of August!
's update12 Aug 2025, 20:54
Reviewer Update
Still waiting for the Vodacom Fibre Technician, despite receiving a call last week confirming somebody would come.
Typical Vodacom Fibre Services and empty promises.
Don't expect to be paid at the end of August!
Typical Vodacom Fibre Services and empty promises.
Don't expect to be paid at the end of August!
's updateReviewer Update
12 Aug 2025, 20:55Still waiting for the Vodacom Fibre Technician to come see what is wrong with our Vodacom Fibre. They called late last week and said that a Technician was going to come, but typical of Vodacom Fibre service, nothing yet!
's update12 Aug 2025, 20:55
Reviewer Update
Still waiting for the Vodacom Fibre Technician to come see what is wrong with our Vodacom Fibre. They called late last week and said that a Technician was going to come, but typical of Vodacom Fibre service, nothing yet!