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Deen B
1 reviews | Active since Apr 2013
15 Apr 2015, 14:39
Genuine, down to earth proper service.
I just did my contract upgrade via the call centre and spoke to Kim Smith (based in Durban). The transaction was straight forward but due to system problems she had to call me back to complete the upgrade. I would like to commend the professional, genuine and down to earth manner in which she assisted me. I avoid interacting with call centres but was pleasantly surprised today.
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Vodacom's replyOfficial
15 Apr 2015, 19:28Hello deen.brandreth,
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Kim's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Kim's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Vodacom's reply15 Apr 2015, 19:28
Official
Hello deen.brandreth,
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Kim's management team for reward and recognition.
Best Regards
Vodacom Social Media Team
Thank you for the time and effort taken to write this compliment.
It is with the cooperation and feedback from valued clients such as yourself, that we are able to better our service.
We will forward this compliment to Kim's management team for reward and recognition.
Best Regards
Vodacom Social Media Team