AvdM
Andre van der Merwe

1 reviews | Active since Jul 2010

10 Aug 2018, 10:43

Generic response and still no service

I recently wrote a bad review about the service I got. Vodacom responded with a generic copy and paste message, stating that a consultant would contact me to address my issue, but it has now been 10 days and no one has contacted me.

0
Replies (1)
Vodacom
Vodacom's reply10 Aug 2018, 11:45
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team