DN
Danvir N

1 reviews | Active since Jun 2016

16 Jun 2016, 12:54

generic replies which are the same as holding on for an agent who cant assist anyway

<p>Official client reply:</p> <p>Dear Vodacom,</p> <p>Thank you for making us aware of your generic reply..</p> <p>Kindly be advised that a that i will be waiting for contact from you in due course to assist with my query.</p> <p>***Please note*** That I have already spoken to people and they couldnt assist.</p> <p>I will not contact you via Whatsapp to request your personal details</p> <p>Regards,<br />Danvir</p>

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Replies (1)
Vodacom
Vodacom's reply17 Jun 2016, 06:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team