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Catherine C
1 reviews | Active since Feb 2025
26 Aug 2025, 04:58
Gave me someone else sim number who owes contract and I get lawyer threats for something I don’t know about my contract is only 2-3 months old
They gave me someone else contract number within 2 months of using my contract sim they say I owe them 5000 on the Vodacom app when I log in it doesn’t allow me access it says it belongs to someone else I get lawyer massage on the sim card when I call to ask they tell me that the massage was meant for the previous owner of the SIM card Vodacom wrack
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Replies (1)Vodacom's replyOfficial
26 Aug 2025, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2025, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
