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Thembi R
1 reviews | Active since Sept 2017
18 Nov 2025, 12:51
Gatvol with vodacom poor customer care
I am sick and tired of vodacom poor service.All I want is to change my debit order date and am being given a run around.We can't speak with consultant online.That ToBI functionality is not helpful at all.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Nov 2025, 07:27Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Vodacom's reply19 Nov 2025, 07:27
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
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Thembi R's updateReviewer Update
21 Nov 2025, 10:55Still waiting no one has called me from Vodacom ,all i need is to change my debit order date that's all.
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Thembi R's update21 Nov 2025, 10:55
Reviewer Update
Still waiting no one has called me from Vodacom ,all i need is to change my debit order date that's all.